Syllabus
Admission Policy:
Courses offered by A+ Institute are open to all persons whether or not
they are licensed real estate agents. No person will be denied
admission based solely on race, creed, color, sex, national origin,
religion, familial status, or sexual orientation. We strictly adhere to
all Equal Opportunity and ADA laws and statutes.
Attendance:
All courses by A+
come in CD ROM format and are offered through distance education.
Attendance in a classroom is not required nor is it mandatory.
Interaction is automatically timed and tracked within the program and
will provide an accounting of all time spent in the course. This
information is stored in the student transcript record and verification
by the Administrator is required before credit or certificate of
completion can be granted. Students work at their own pace; however,
some courses may be time-sensitive. The student has one year from date
of purchase to complete any one course. Courses not completed in one
year or less will be considered "abandoned". No credit will be given for
these courses. The Administrator may allow exceptions for unusual
circumstances or hardship at her discretion.
After
one year there will be a $50.00 re-instatement fee for 20-30 hour courses and a $20.00
re-instatement fee for the rest. This is good only for the purchaser of the
course. Transferred courses do not apply. If after 24 months, student
hasn't completed the course, they must purchase a new course and the
current course price will be charged. We will send you out new courses with
the latest changes and updates for you to study from. We will not credit
hours taken over the previous 12 month period.
We have a $25.00 NSF or returned check fee. If you pay by check we hold
materials for 10 days until the check clears our bank.
Course Materials:
All course materials needed to successfully complete our courses are
included in your order. Some courses may require the use of a
calculator, which students must provide themselves. Additionally, all
material is the copyright protected property of A+ Institute. Students
receive a one-user license to use the CD ROM courseware, textbook, or
outline, and instructions for proper completion and submission.
Duplication or copying of courseware, books, outlines, or any course
material is forbidden by law and strictly enforced.
Instructors:
All Instructors have current instructor certificates as required by the
Idaho Real Estate Commission. You can verify instructor
course certificates by calling IREC at
(208)
334-3285 or toll free in Idaho (866)447-5411.
Completion
Requirements: All
students must, without exception,
complete the required number of clock hours, take the final exam (if
required), and submit their user files to A+ along with the Student
Registration form prior to receiving a certificate of completion.
Cause
for Dismissal:
A student may be dismissed and terminated from A+ Institute by the
Administrator or the Instructor for failure to pay tuition, fraud,
misrepresentation of identity, cheating, abuse or disruption of the
electronic communication options, or damage to any school property,
systems, or programs. Dismissed students will not receive certificates
or refunds. Dismissed students must apply to the Administrator in
writing to be considered for re-admission.
Refund
Policy: There
will be no refunds once student has received course materials.
Refunds will not be
issued for withdraw or failure to complete in the prescribed time
period.However,
an unused course may be transferred to another individual at the
discretion and approval of A+. The transfer MUST be completed
within one year from date of purchase.
Examinations:
Final exams are automatically delivered upon the student's completion of
the required number of completed clock hours. Students are given 3 chances to pass the final
exam. For continuing education credit, Washington State does not require
you to complete the final examination at the end of the course; however,
to test your mastering of the subject matter, we recommend you take the
final exam. However, you will receive your score for self-evaluation.
Copying or
reproduction of examinations, questions, answers, or explanations in any
manner or form is forbidden and cause for immediate dismissal
Certificates:
Certificates are available to students who have paid tuition, completed
and turned in a sworn statement of identity, proctor form, completed the required
course hours, and (if required) have passed the final exam. Getting your
certificate of completion to you is our top priority. We normally
process certificates and mail them out within 24 hours of receiving your
user log. The exceptions to normal processing times are weekends and
holidays. If we receive your information on Saturday your certificate
will be processed and mailed out Monday morning. If you need your
certificate faxed to you, either call A+ or include a fax number when
you email your user log to us, and we are more than happy to do this for
you.
School
Records: A+
will maintain student's records for 5 years or longer as required by
State law, and students may request duplicate certificates at any time.
The information we maintain is: student name, address, date of
enrollment, date certificate issued, number of clock hours completed,
and examination results, in addition to duplicate course completion
certificates. When requested by governing jurisdictions, student records
are provided to the Department of Licensing for review and audit.
Trouble Shooting:
Technical support is available by telephone, email, or reviewing our
FAQ’s
section in this handbook. Students are required to read FAQs section of
this handbook and attempt all applicable instructions to correct any
problem BEFORE contacting the administrator for technical
assistance. Most problems can be solved by reviewing this section.
AFTER the student has attempted each possible solution, if the
problem has not been resolved contact Tech Support Monday thru Friday
from 8 a.m. to 5 p.m. at 1-800-290-0021, or email eval@aplusnow.com.
When emailing A+, please include your name, email address, the operating
system you are using (i.e. Windows XP), the name of the course you are
taking, if you are using the 3.5” floppy disk, and a description of the
problem. If you are receiving an error message, please include the
message. This courtesy helps our Tech Support Team out a lot!
State Certification and
Approval: A+
Institute is a state approved real estate pre-license and continuing
education school. All of our courses are approved by the WA State
Department of Licensing for the clock hours indicated. For more
information about our certification and approval visit the DOL’s website
on approved course providers at:
http://www.dol.wa.gov/realestate/recat.pdf. You can also email the
Real Estate section at
RealEstate@dol.wa.gov. Phone or Fax IREC at
(208) 334-3285 or toll free in Idaho at (866)447-5411
Fax: (208) 334-2050 or mail at:
Idaho Real Estate Commission
PO Box 83720
Boise, ID 83720-0077
Inquiries
regarding our ARELLO certified courses maybe sent to
information@arello.net
Copying or reproduction of examinations, questions, answers,
or explanations in any
manner or form is forbidden. |
